SEMUZE LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you may have regarding your personal information.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction details
Technical Information:
- IP address
- Browser type and device information
- Website usage information
- Cookies and similar tracking technologies
We collect only the information reasonably necessary to operate our website and provide our services.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill customer orders.
- Arrange shipping and delivery.
- Provide order confirmations and updates.
- Respond to customer inquiries.
- Provide customer service and support.
- Improve website functionality and shopping experiences.
- Detect and prevent fraudulent or unauthorized activities.
- Comply with applicable legal and regulatory requirements.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
These providers handle payment information in accordance with their applicable security standards and PCI DSS requirements.
SEMUZE LLC does not store complete credit card numbers or CVV security codes on its website servers.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve browsing functionality and understand how visitors interact with our website.
Cookies may help us remember shopping cart information, maintain website preferences, and improve the overall user experience.
You may manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell customers’ personal information.
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Payment processing providers.
- Shipping and delivery companies.
- Website hosting and technical service providers.
- Customer support service providers.
- Legal or regulatory authorities when required by law.
These parties may only use the information as necessary to perform their services or comply with applicable legal obligations.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take appropriate precautions, no online transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Order and transaction records may be retained for up to seven (7) years after an order is completed, where necessary for accounting, tax, legal, or business recordkeeping purposes.
8. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Request information about how your personal information is collected and used.
- Exercise applicable rights regarding the sale or sharing of personal information.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
To submit a privacy-related request, please contact:
We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the situation.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of those websites before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.
Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
SEMUZE LLC
4022 Stonehaven Rd
Cleveland, OH 44121
United States
Email: brandon@semuzellc.com
Phone: (216) 966-5870